Privacy Policy

Key Trouble Auto Locksmith is the data controller for the personal information you give us when you ask for a quote or use our service. You can contact us about your data at keytroublelocksmiths@gmail.com.

What we collect

When you ask for a quote we collect your name, phone number, vehicle make and model, what you need, where you are, and any details you add. When we carry out work we may collect proof of ownership, such as your V5C logbook and photo ID, to confirm the vehicle is yours.

How we use it

We use your information to give you a quote, come out to your vehicle, and carry out the work. We may contact you back about your enquiry. We do not sell your data to anyone.

Legal basis

We process your data under UK GDPR on the basis of taking steps at your request before a contract, to carry out the work you ask for, and for our legitimate interests in running the business.

How long we keep it

We keep your details for as long as needed to carry out the work and for a short time afterwards for record keeping, then we delete it.

Your rights

You can ask to see the data we hold, ask us to correct it, or ask us to delete it. Contact us at keytroublelocksmiths@gmail.com with any request.